Live Chat is Here!
You can now access Live Chat directly in AVA. Here's how to use it… 

Getting Started:

• Go to Help > Live Chat
  
   

Starting a Chat:

• A chat window will open where you can enter your name and email address.
• Send your message, and AVA will automatically include your key number 
  

Behind the Scenes:

• Your message goes straight to us from within the software, and someone from our friendly Technical Support Team will respond to you there.
  
   

Chat History:

• Your chat logs are saved, so you can close the chat window and return later to continue the conversation.
• If you choose to End Chat (click the three dots > End Chat), the next time you open Live Chat, it will start a new conversation.
  
  
   

We’re here to help—don’t hesitate to reach out!